Question 1

CLUBSZONE ACTIVITIES

Accepted Answer

The day will be packed with action, creativity, and fun activities all day long! From the imaginative to the adventurous we will ensure that our clubs have something for everyone.

The club consists of FOOTBALL, TAG RUGBY, TENNIS, BASKETBALL, DODGEBALL, BADMINTON, ATHLETICS, TABLE TENNIS, CRICKET, HOCKEY, VOLLEYBALL, DANCE, DRAMA, LASER TAG, ARCHERY AND FENCING.

We also now offer Arts and Crafts.

Question 2

INFLATABLE DAYS

Accepted Answer

We introduced inflatable days in the summer 2021 and were a massive hit! We plan to create these days over the Summer periods at selected venues only depending on the permission of the venue.

The children will be placed in groups and get a slot on each inflatable with their activity leader.

There is cost of an extra £12.00 on top of the current standard day price.

Question 3

CAN FRIENDS AND SIBLINGS BE IN THE SAME GROUPS?

Accepted Answer

Yes, certainly. We want children to feel as comfortable as they can be on their first days with us. As they get more settled, we find they make new friends and join different activities in the day and meet back up at break times.

Question 4

DO THE CHILDREN CHOOSE THEIR ACTIVITIES?

Accepted Answer

We plan the daily activities with the children to suit their interests and games they wish to try. Every day will be created with new ideas and so no day is the same. Children will get 6 activity slots throughout the day to choose from.

Question 5

AGE RANGE

Accepted Answer

The clubs are open to children aged 5 – 13

Children will need to be a minimum of 5 years old and in year 1 at school.

We can no longer accept children in EYFS to ensure we comply with Ofsted regulations.

Question 6

BREAK TIMES

Accepted Answer

During the day we have 3 break times. First one is at 10:40am – 11:15pm, then lunch is 12:15am – 1:15pm and the final break is 2:45pm – 3:15pm.

We encourage children to bring plenty of snacks and drinks for these times.

Question 7

LUNCH MEAL OPTIONS

Accepted Answer

Children will need to bring their own packed lunch with them for the day.

If we are also providing a HAF program for the council then we may offer a lunch at a small cost. This will only be available when the HAF is open, and we would inform parents before the week started.

Question 8

TUCK SHOP

Accepted Answer

We do have a tuck shop during the busy weeks of the year. This is usually in the Easter and Summer holidays and will be open when stock is available.

Question 9

WHO CAN ATTEND THE CLUB?

Accepted Answer

The club is full inclusive to all children of any ability! The club is designed to have fun and enjoy new activities that they wouldn’t normally take part in. Games can be played competitively or in a fun manner depending on the ability of the group and age.

Children with SEN are also welcome if they are happy to settle with us. We have children with Autism and ADHD, and we have managed to adapt parts of the day to suit them. Children have been happy to help referee and assist leaders when the games become to overwhelming.

Question 10

HAF PROGRAMS

Accepted Answer

In 2021, we had a huge success in delivering the HAF program through various councils around the Midlands and we look forward to continuing this into 2025.

If you child is pupil premium and receives free school meals, then you would be entitled to join our clubs when the HAF program is in operating. Usually, these weeks are for 1 week over Easter, 4 weeks in the summer and 1 week over Winter.

Question 11

OUR OPERATING HOURS

Accepted Answer

Our MAIN standard day is 8:40am - 4:15pm
Arrival time can be between 8:40am – 9:15am and collection between 3:45pm – 4:15pm.

SELECTED VENUES will also a standard day is 9:00am - 3:00pm
Arrival time can be between 9:15am – 9:15am and collection between 2:45pm – 3:00pm.
(Barley Croft Primary School, Braunstone Frith Primary School, Henry Hinde Infant School, Snape Wood Community Centre and Dunkirk Primary School)

Please check your specfic venue when making a booking.

Question 12

EXTENDED HOURS AND EARLY DROP EXPLAINED

Accepted Answer

Early drop is designed for parents needing to get to work or appointments on time and need that extra time to in the morning to bring their children.

Extended hours are open for the whole day, and you can choose to take advantage from 8:00am – 5:30pm. We do not offer a price just for the late stay even if you do not require the early drop. This is due to keeping staff members until 5:30pm and covering extra rental costs.

Question 13

WHAT TO BRING TO CLUBSZONE?

Accepted Answer

We like to keep it simple.

Children will need to bring a pack lunch, drinks bottle, spare clothes/footwear if required and a hat/sun cream for hot temperatures. They will need to wear appropriate clothing depending on the weather and footwear ideal for running.

Question 14

ITEMS NOT TO BRING

Accepted Answer

Electronics, expensive items, toys, or sports equipment. We have everything required to have a great day. Plus, we wouldn’t want any damages to your property or for things to go missing.

Question 15

HOW TO PAY AND MAKE A BOOKING

Accepted Answer

We have built a website to make it as easy as possible to book and pay securely. You can make a booking 24 hours a day using our site and have all your bookings kept in your account.

Question 16

PAYING WITH CHILDCARE VOUCHERS

Accepted Answer

If a venue is Ofsted registered, you are welcome to pay using your childcare vouchers. You will have to email us at vouchers@clubszone.co.uk and request to pay using this method. We would then put funds into your Clusbzone wallet for you to make bookings on the website.

Question 17

OFSTED REGISTRATION

Accepted Answer

Our holiday clubs are now registered with Ofsted on the compulsary register. This allows us to acceot childcare vouchers as a form of payment. Please email us at vouchers@clubszone.co.uk (vouchers@clubszone.co.uk)to arrange the booking and payment.

Question 18

PRICE OF THE CLUBS

Accepted Answer

Standard day can range between £19.50 – £28.00 per day
Early Drop is an extra £3.00, and the extended hours is an extra £8.00 per day.

Question 19

CAN I MAKE CHANGES TO MY BOOKING?

Accepted Answer

If you make a booking, you will not be able to receive a refund. However, we understand things can happen so we can credit you an amount to rebook for another day.

To cancel, you would have to inform us 7 days before the week commences for your booking. So, if you booked for Wednesday 17th August, you would need to email us by Sunday 7th August.

You would need to email us on admin@clubszone.co.uk (mailto:admin@clubszone.co.uk)to request a credit for cancellation

Question 20

CONSENT FORMS AND PHOTO PERMISSION

Accepted Answer

On your first day, we will ask you to fill out a quick consent form that will be kept on site for the staff members to use. This is to contact you in an emergency and know about allergies and medical conditions for the children.

We like to create content for social media so parents can see the activities during the day. These will be photos and videos. We never identify the names of the children, and we ask for permission for your child to be in them and posted for Clubszone purposes.

Question 21

CHILD BEHAVIOUR AND EXCLUSION POLICIES

Accepted Answer

Clubszone has a zero tolerance of bullying at any of our clubs. We will always offer our support to children and families that need support but if their behaviour continues to upset and hurt others then we would kindly ask you leave.

Question 22

LATE COLLECTION

Accepted Answer

We understand that traffic can happen you might get delayed. However, if this happens more than once past your booking time, we will have to charge you the extra £8.00 when it is past 4:15pm.

If you are late past 5:30pm, there will be a charge of £10.00 per 10 minutes due to us having to paying 2 staff members and extra rent for the venue past our allocated booking slot.

Question 23

HOW TO CLAIM BACK LOST PROPERTY

Accepted Answer

We will keep lost property for 2 weeks after each half term for you to reclaim

Question 24

HOW TO CONTACT THE CAMP MANAGER DURNG THE DAY?

Accepted Answer

Eachh venue will have their own mobile phone number which is available during the camp opening times and the dates open. You can receive this when you arribve at the club from the posters displayed.

Question 25

WHAT HAPPENS IF AN INJURY HAPPENS TO MY CHILD?

Accepted Answer

If the incident is minor, then one of our trained first aiders will treat the injury and fill out an injury report and inform the parent at the end of the day. If the injury is more serious, then we would get in touch with the parent ASAP and ask to collect them.

Question 26

CAN I VISIT MY CHILD DURING THE DAY OR STAY AND WATCH?

Accepted Answer

Due to safeguarding, we do not allow parents to stay and watch throughout the day. If your child is struggling to settle, we will always call to update you if we have any concerns.

0

Welcome to Clubszone

Join the Clubszone Journey

Tel: 0116 279 5099

Email: admin@clubszone.co.uk

Clubszone, The Business Box
3 Oswin Road, Brailsford Ind Est, Leicester
LE3 1HR

2024 Copyright Clubszone

Designed and Developed by Kayfabe.

Locations

Quick Links

0